Quality is one of the things we won’t compromise on and our professional body, the PRCA, has accredited us with the Consultancy Management Standard (CMS). The independently audited standard combines elements of ISO 9000 and Investors in People, and makes them specific to public relations consultancy.

We are also passionate about evaluating the results of our work, so we agree measurable SMART objectives with every client. We have developed a thorough in-house evaluation system and we use external suppliers such as Millward Brown Précis for media evaluation, so we can spell out exactly what we achieve for clients.

M&F is a founder member of the Healthcare Communications Association (www.hca-uk.org), an independent, not-for-profit organisation that promotes best practice, innovation and excellence in healthcare communications.