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Our Commitments

To client service

Our strong client relationships are part of our DNA and are built on trust, empathy and honesty. We are committed to delivering the highest levels of service and at the start of every project, we agree bespoke evaluation criteria to clearly measure the impact of our work.

We are members of the PRCA, CiPR, the Healthcare Communications Association (founder member) and the Association of Professional Political Consultants.

We also recently passed industry review processes with flying colours, including the Consultancy Management Standard (CMS) and information security audits.

To the environment

We have strict environmental and ethical policies including pro bono work and company volunteering days. We have also signed up to the Prince of Wales' May Day commitment, which involves reducing our carbon impact year on year.

Through our Fresh Air Miles scheme, we have reduced the use of taxis and encourage staff and visitors to cycle, walk or use public transport. We also use filtered tap water to reduce our carbon footprint.

We run internal awareness campaigns to 'switch off', reuse bags, reduce waste and recycle. We also use recycled paper and print double-sided to reduce overall paper consumption. Introducing 'smarter' printers has helped us to cut paper waste by 10%.

To our people

Working at Munro & Forster Communications provides a wealth of benefits including MAFTA (Munro & Forster Training Academy) - our own training programme, subsidised wellbeing treatments, free fruit and healthy breakfasts. This commitment to wellbeing is also at the heart of many of our client campaigns and work.

We have 20 staff who come from diverse backgrounds, including journalism, marketing, the voluntary sector and local authorities. Several of our staff have also worked in-house, providing us with a wealth of in-depth industry expertise. There's also an open door approach here so everyone communicates freely.

We're intelligent, full of energy, committed, open, and no-nonsense, and really want to make a difference. And we always make space to have fun.

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© Munro & Forster Communications 2011 to 2017